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Bistro Manager (Cafe Manager) 7am to 3pm

at Country Meadows Retirement Communities
Location Hershey, PA
Date Posted December 3, 2018
Category Hershey Community
Job Type Full-time
Company Name Country Meadows Retirement Communities
Address 451 Sand Hill Road


Bistro (Cafe manager)

A co-worker’s job title is only the beginning of who he/she is to our residents because here, each co-worker serves a position and a purpose. We care for our residents the way we all would want to be treated: with dignity, compassion and respect. To honor the care and commitment that they offer to our residents every day, we work hard to provide a rich benefit package, an environment which encourages career development and competitive compensation.

To manage the café services including the responsibility for cooking and serving café customers. Under the direction of the Director of Dining Services, the café manager will ensure efficient, timely and friendly service to all residents, co-workers and guests. The co-worker will maintain proper sanitation procedures and high quality of food preparation and its presentation. Orders will be placed, per the approval of the Director, through the Café Manager. The Director of Dining Services will work with the Café Manager to have a "short order" menu variety, create enthusiasm through occasional promotions and ensure proper and accurate accounting of monies received through the café. The Café Manager will assist the Dining Director in training selected co-workers to run the café in the Manager's absence.

Routine Functions of the Position:
• Maintains a production book, controls portion size, and makes sure waste is minimized
• Helps to maintain a sufficient inventory
• Communicates with residents, co-workers, and guests effectively. Recognizes and respects resident's rights.
• Communicates clearly with supervisor and facility administration as to suggestions and recommendations prior to committing any change to customers
• Maintains high standards of sanitation and cleanliness as it applies to QMI and state and local regulations.
• The café manager is directly responsible for the set up and taking down of the café at the beginning and ending of the shift
• Gives input on new menu items and new recipes
• Maintains daily accurate accounting of receipts, costs, etc. as they relate to the café. Submits cash balance sheet to Director of Dining Services.

Critical Success Factors:
• Must be able to "short order" cook
• Must be able to communicate to residents, co-workers, and guests both orally and in writing.
• Willing to be part of a team and be an example before all co-workers
• Knowledge of café and kitchen equipment operation and maintenance
• Knowledge of inventory control and ordering procedures
• Must demonstrate good sanitation and equipment practices
• Must have satisfactorily completed sanitation training course within 3 months of employment (sooner if state mandated).
• Must be dependable, punctual, self-motivated, and able to work without constant supervision

Work Environment:
• Able to communicate/mobility/vision/reading/hearing/manual dexterity
• Continuous standing (100%)
• Walking (20%)
• Lifting and carrying (40 lbs.) and push/pull 50lbs.
• Frequent pushing and pulling/occasional stooping/bending/crouching
• Workplace includes entire campus and occasional off-site functions
Hourly non-exempt position
Minimum Qualifications:
• Experience: One year of cooking experience (some short order cooking), one year of inventory control and purchasing experience, and some cash register experience. Some menu development experience is preferred but not mandatory.
• Previous management experience preferred
• Education: High School diploma or GED. Must have a National Sanitation Certification or be willing to successfully complete a company-approved course within six months (sooner if mandated by regulation).
• General: Successful candidate will have an outgoing personality, solid communication skills and strong customer service orientation. Must have completed mandatory Dining Orientation with Dining Services Director.
• Must present a neat, clean appearance and demonstrate a positive cheerful attitude.


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