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Hospice Spiritual Care/Bereavement Coordinator FT - Hershey/Harrisburg Area

at Lifesong Hospice
Location Hershey/Harrisburg, PA
Date Posted January 9, 2019
Category Harrisburg (Lifesong Hospice)
Job Type Full-time
Company Name Lifesong Hospice


Lifesong Hospice and Palliative Care is a new subsidiary of Country Meadows and Providence Place Retirement Communities.

Spiritual Care/Bereavement Coordinator

An employee’s job title is only the beginning of who he/she is to our patients because here, each employee serves a position and a purpose. We care for our patients the way we all would want to be treated: with dignity, compassion and respect. To honor the care and commitment that they offer to our patients every day, we work hard to provide a rich benefit package, an environment which encourages career development and competitive compensation.
The Spiritual Care Coordinator is responsible for the provision of spiritual care services to patients and families/caregivers of patients served by Lifesong Hospice and Palliative Care, either directly or through coordination of care with other spiritual counselors.

Essential Functions/Responsibilities

1. Assures spiritual assessment of patients/families/caregivers in the hospice program and provides appropriate services which are rendered in a timely manner.

2. Completes assigned comprehensive spiritual assessments within five (5) calendar days of admission and documents and communicates findings of the assessment for the  IDG.

3. Participates in the development in the Interdisciplinary Team Plan of Care to meet identified spiritual needs. Incorporates identified spiritual needs and  interventions in the plan of care every 14 days or more often as needed.

4. Provides direct spiritual care to patients/families/caregivers.

5. Serves as liaison and support for patient/family/caregivers with community chaplains and other spiritual care providers. Facilitates faith community visits/support for  patients and families as requested or identified in the plan of care.

6. Maintains records of spiritual care services and related activities for quality assurance, program development, and policy and procedure review and revision. Documents  all conversations/visits in the electronic medical record (EMR) within the calendar day of the action.

7. Documents direct services and ongoing communication with community chaplains and other spiritual counselors in the electronic medical record.

8. Participates in the development of the individualized plan of care and attends regularly scheduled interdisciplinary group meetings.

9. Provides consultation, education, and support to the Interdisciplinary Group on spiritual care.

10. Provides for/officiates funeral or memorial services for patients as requested. Facilitates funeral planning for patients as needed.

11. Plans regularly scheduled memorial services to meet the needs of personnel, volunteers, and community clergy/spiritual counselors working with the hospice team in  facilities, communities and within the hospice organization.

12. Complies with organizational mandates relative to education and training.

13. Assists physician and other team members in understanding significant spiritual factors related to health problems and death/dying issues.
14. Actively participates in quality assessment performance improvement teams and activities.
15. 24/7 on call coverage in rotation with other supportive care staff.
16. Other duties as delegated by the Team Director/Director of Clinical Operations.
17. Assesses the grief process and coping of patients/families who are identified as high-risk in the initial and comprehensive assessment at the time of admission.

18. Develops a Bereavement Plan of Care (BPOC) and provides bereavement and coping support to those patients and families identified as high-risk on admission.

19. Assess the emotional/grief status of families/caregivers/survivors related to the patient’s death within 21 days of admission to bereavement services (upon the death  of the patient).

20. Develops a bereavement plan of care (BPOC) based on assessment and identified needs.

21. Performs evaluations and plans interventions based on BPOC.

22. Provides telephone calls and home visits as defined in the BPOC and documents these actions within 24 hours.

23. Counsels patient and family/caregiver as needed in relationship to grief and other identified coping difficulties.

24. Documents all patient and family/caregiver interactions (visit, phone call) in the EMR within 24 hours of engagements.

25. Oversees and coordinates all bereavement mailings per policy.26. Coordinates and facilitates support groups within the communities served per bereavement program guidelines.

27. Coordinates and facilitate hospice memorial services for patients served at least annually per bereavement program guidelines.

28. Coordinates and facilitates memorial services in conjunction with resident facilities as identified.

29. Provides family/caregivers information on other bereavement services offered by other community agencies as

30. Maintains collaborative relationships within the IDT and the community to support patient care.

31. Participates in the development of the hospice Plan of Care through attendance at weekly or bi-weekly IDT meetings.

32. Takes an active role with IDT members, under the direction of the Director of Clinical Operations, in preparing family/caregiver for patient death and grief process.

33. Oversees and executes the bereavement program as identified in the bereavement manual and policies.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Work Environment

This position requires the individual to:
• Stand/walk up to six hours per day.
• Drive throughout service territory.
• Sit up to four hours per day.
• Occasionally support up to 50 lbs.
• Occasionally lift/carry up to 20 lbs.
• Occasionally kneel, bend, and reach.
• Secure proper assistance for transferring and lifting of residents as needed.
• Requires standing, walking, twisting, bending, pushing, kneeling, stooping, stretching and minimal lifting.
• Requires normal range hearing and vision, hand-eye coordination and manual dexterity
• Must be capable of operating: computer, telephone, fax machine, copier and other general office equipment.

Minimum Qualifications:

1. Graduate of accredited seminary or school of theology BD, MDiv or equivalent theological degree, Masters in Counseling, or Masters in Pastoral Care preferred.

2. Minimum of three (3) Units of Clinical Pastoral Education (CPE).

3. Experience working with death and dying, individuals/family/caregiver

4. Minimum of 1 (one) year of experience in healthcare, bereavement or hospice experience preferred.

5. Understands hospice philosophy, and issues of death/dying.

6. Demonstrates good verbal and written communications, presentation and organizational skills.

7. Self-directed and able to organize and prioritize workload independently.

8. High proficiency with Microsoft Office, cellular technology, and EMR required.



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